Terms and Conditions
1. Introduction Welcome to VDH Food! These terms and conditions govern your use of our website and the purchase of our products. By accessing or using our website and purchasing our products, you agree to be bound by these terms and conditions.
2. Product Information We strive to provide accurate descriptions and images of our products on our website. However, we do not guarantee that the information provided is error-free or complete. The colors, textures, and flavors of our spices may vary slightly due to natural variations.
3. Ordering and Payment By placing an order on our website, you are making an offer to purchase our products. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity.
Payment for orders can be made using the payment methods accepted on our website.Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes.
4. Shipping and Delivery We aim to process and ship orders promptly. However, shipping times may vary depending on your location and other factors beyond our control. We are not responsible for delays caused by shipping carriers or customs clearance.
Please ensure that the shipping address provided is accurate and complete. We are not liable for orders delivered to incorrect addresses provided by the customer.
5. Returns and Refunds We want you to be satisfied with your purchase. If you are not completely satisfied with our products, please contact us within 7 days of receiving your order to initiate a return. Returned products must be unused and in their original packaging.
Once we receive the returned products, refunds will be processed within 15 business days. Please note that shipping fees are non-refundable.
6. Intellectual Property All content on our website, including but not limited to text, images, logos, and graphics, is the property of VDH Food and is protected by copyright laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.
7. Limitation of Liability To the fullest extent permitted by law, VDH Food shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our products or website.
8. Governing Law These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts located in Zirakpur, India.
9. Changes to Terms and Conditions We reserve the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms and conditions periodically for any updates.
10. Contact Us If you have any questions or concerns about these terms and conditions, please contact us at business@vdhfood.com.